Some of the benefits of working with PROMEDICAL include:

  • Administering claims from inception to resolution
  • Access to experienced staff who will pursue first-party benefits and coordinate benefits
  • Managing attorney correspondence, issuing certified bills and filing and releasing liens
  • Negotiating and settling claims to protect the interest of clients

At PROMEDICAL, we are committed to providing best-in-class client services and producing the most positive results by leveraging our innovative technology.

What sets PROMEDICAL apart from other RCM companies?

Speed
Our clean claims drive faster, more efficient resolutions for clients. We provide the following services during the data capture process to ensure a speedy, high-quality resolution after motor vehicles accidents:

  • Client registration training – Our team offers continuing education for new and existing hospital registration employees on working with patients that have been injured in a motor vehicle accident.
  • Claims validation process – We provide experienced and knowledgeable claims validation specialists to execute the clean claims process.
  • Automated EMR process – Our medical record analysts will retrieve, review and redact medical records within days.

Patient Experience
PROMEDICAL’s customized billing methodologies provide patients a seamless, friendly and effective interaction.

  • Patient-friendly communication – Our aim is to simplify the medical billing process for those involved in motor vehicle accidents.
  • Language matching to patient population – PROMEDICAL can flag a patient’s account based on preferred language spoken so that the Claim Representative can have a HIPAA-compliant interpreter join a live call and support the patient.
  • Patient registration cards – Registration cards are provided to patients. These cards outline the multiple channels they have to reach PROMEDICAL.
  • Custom patient portal – Patients can provide accident information through our secure patient portal at any time of the day in their preferred language.

Expertise
At PROMEDICAL, our automation and expertise drive cost-effective and -efficient outcomes for our clients. Our services include:

  • Proprietary software built for motor vehicle accident billing
  • Rule-based workflow logic
  • Comprehensive payer databases
  • In-house legal team to address complex multi-state issues
  • Automatic appeals

Value

The value of PROMEDICAL is our superior speed of recovery, an outstanding patient and client experience, and achieving maximum reimbursement for every claim. This is demonstrated by our long-standing client relationships, industry partnerships, commitment to patients and industry-defining results.

Through a partnership with PROMEDICAL, your hospital/health system may leverage our technology and expertise to ensure proper reimbursement, timely resolutions, increased cash flow and a superior patient experience, all while giving your staff more time to dedicate to other important responsibilities.